Effective date: August 24, 2025
Last updated: August 24, 2025
 

These Terms & Conditions (“Terms”) govern your access to and use of www.mcarthurexecutivedevelopment.com (the “Site”) and any content, products, coaching, courses, workshops, or services offered by McArthur Executive Development (“McArthur Executive Development,” “we,” “us,” or “our”) (collectively, the “Services”). By accessing the Site or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site or Services.
 

1) Who We Are & Contact

Contracting Entity: McArthur Executive Development
Address: 3055 NW Yeon Avenue, Suite 10M, Portland, OR 97210, USA
Email (general & privacy): patrick@mcarthurexecutivedevelopment.com

For privacy requests, please see the Privacy Policy.
 

2) Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site or Services. By using the Site or Services, you represent and warrant that you meet this requirement and have authority to agree to these Terms.
 

3) Changes to Terms

We may modify these Terms at any time. The “Last updated” date reflects the latest changes. Material changes will be notified as required by law. Your continued use after changes means you accept the updated Terms.
 

4) Use of the Site

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your personal or internal business use. You agree not to:

• Copy, distribute, sell, resell, or exploit any part of the Site except as expressly permitted;

• Reverse engineer, decompile, attempt to derive source code, or bypass security;

• Use any robot, spider, scraper, or automated means without our prior written permission;

• Upload or transmit malware, attempt to gain unauthorized access, or disrupt the Site;

• Infringe any third-party rights or violate any law.

We may suspend or terminate access if we believe your use poses risk or violates these Terms.
 

5) Accounts (If Applicable)

If you create an account, you must provide accurate information and keep your credentials confidential. You are responsible for all activity that occurs under your account. Notify us promptly of unauthorized use.
 

6) Services, Programs & Coaching (Disclaimers)

We provide leadership development, facilitation, advisory, education, and related Services. Unless expressly stated in a signed agreement:

• No Legal/Tax/Financial/Medical Advice. Our content and Services are for educational and informational purposes and do not constitute legal, tax, investment, medical, or clinical psychological advice. Consult qualified professionals for those areas.

• No Guarantee of Results. Outcomes vary. We do not guarantee specific results, ROI, or business outcomes.

• No Clinical Services. Any psychology-adjacent content is non-clinical and not a substitute for therapy, diagnosis, or treatment.

If we later enter a separate Master Services Agreement (MSA), Statement of Work (SOW), or Engagement Letter, those documents govern your paid engagement. If there is a conflict, the signed agreement controls.
 

7) Pricing, Payments & Invoicing

Currency. All prices are in USD unless stated otherwise.
Accepted methods. We accept Stripe (cards) and, where agreed in writing, checks and wire transfers. For checks/wires, payment timing and instructions will be set out on the invoice or SOW.
Taxes/fees. You are responsible for applicable taxes, duties, and third-party fees.
Errors. We may refuse or cancel orders and correct pricing or other errors.
 

8) Cancellations, Rescheduling & No-Shows (Live Sessions)

• Rescheduling: You may reschedule free of charge up to 48 hours before a session start time (subject to calendar availability).

• Late cancellations: Cancellations made within 24 hours of the session start time may be charged in full.

• No-shows: If you miss a scheduled session without notice, the session may be charged in full and forfeited.

(If a signed SOW specifies different terms, that SOW controls.)
 

9) Refunds

• Coaching/Advisory: Fees are non-refundable once a session or deliverable has been provided. Pre-paid sessions may be refunded with 7 days’ notice before the first session (less any processing fees).

• Digital products/courses: All sales are final unless we state otherwise in the specific offer.

• Events/Workshops: Transfer permitted up to 7 days prior to the event (to another date or attendee, subject to availability). No refunds within 7 days of the event start.

Where required by law, you may have additional rights that cannot be waived.
 

10) User Content & License

If you submit content (e.g., testimonials, comments, survey responses, workshop artifacts), you grant us a worldwide, royalty-free, sublicensable license to use, reproduce, modify, display, and distribute such content in connection with the Site and Services, including marketing, consistent with our Privacy Policy. You represent that you own or have rights to your submissions and that they are lawful and non-infringing.

Testimonials & Logos. We may use client name/logo/testimonial with your permission (email consent is sufficient).
 

11) Intellectual Property

All content on the Site and within the Services—texts, logos, graphics, videos, frameworks, tools, and methods—is owned by us or our licensors and protected by law. Except as expressly permitted, you may not copy, adapt, distribute, or create derivative works. No rights are granted except as stated.
 

12) Third-Party Services & Links

We may integrate with or link to third-party tools and services (e.g., Zoom, Meta, Google, email/CRM tools, payment processors). Your use of those services is governed by the third party’s terms and privacy policies. We are not responsible for third-party products, content, or practices.
 

13) Meta (Facebook/Instagram) Compliance

We use Meta Business Tools (e.g., Meta Pixel, Conversions API, and/or Lead Ads). By interacting with our ads, forms, or Site, you acknowledge that your data may be processed as described in our Privacy Policy (including advertising measurement and personalization).
We do not currently run contests or giveaways on Meta platforms. If we do in the future, they will not be sponsored, endorsed, administered by, or associated with Meta, and you will release Meta from any responsibility as required by platform policies.

For Meta-related data deletion requests, please follow the instructions in our Privacy Policy or email patrick@mcarthurexecutivedevelopment.com with the subject “Facebook Data Deletion.”
 

14) Communications; Email & SMS

By providing contact information, you agree we may send you administrative and marketing communications. You can opt out of marketing at any time (e.g., unsubscribe link or by emailing us).

SMS/Texting (if you opt in):

• Message & data rates may apply.

• Message frequency varies.

• Text STOP to opt out; HELP for help.

• Carriers are not liable for delayed or undelivered messages.

• Consent to receive texts is not a condition of purchase.
   

15) Confidentiality (Client Work)

For paid client engagements, we treat your non-public information as confidential and use it only to deliver the Services, subject to legal obligations and exceptions (e.g., risk of harm, fraud, or court order). Additional or stricter confidentiality terms, if needed, can be documented in a separate NDA or SOW.
 

16) Privacy & Cookies

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and share data (including cookies, analytics, and advertising pixels). Please review it carefully.
 

17) Accessibility

We strive to make our Site accessible. If you experience difficulty, contact patrick@mcarthurexecutivedevelopment.com.
 

18) International Users

We operate from the United States. If you access the Site or engage our Services from outside the U.S. (including the EU/UK), you are responsible for compliance with local laws. Nothing in these Terms is intended to limit any non-waivable consumer rights you may have under applicable law.
 

19) Disclaimers; Limitation of Liability

The Site and Services are provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill, arising from or related to your use of the Site or Services, even if advised of the possibility. Our total liability for any claim is limited to the total amount you paid to us for the Service giving rise to the claim in the 12 months preceding the event (or $100 if no such payments were made).

Some jurisdictions do not allow certain limitations; some of the above may not apply to you.
 

20) Indemnification

You agree to defend, indemnify, and hold harmless McArthur Executive Development and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Site/Services, your content, or your breach of these Terms or applicable law.
 

21) Governing Law & Venue

These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-laws rules. Exclusive venue for any dispute arising out of or relating to these Terms or the Services will be in the state or federal courts located in Multnomah County, Oregon, and you consent to personal jurisdiction there.

(Per your instruction, no arbitration clause is included.)
 

22) Suspension & Termination

We may suspend or terminate access to the Site or Services at any time for any reason, including suspected violations of these Terms or law. Upon termination, provisions that by their nature should survive (e.g., IP, disclaimers, limitation of liability, indemnity) will survive.
 

23) Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
 

24) Entire Agreement; Severability; Waiver; Force Majeure

These Terms, together with the Privacy Policy and any signed agreements (e.g., SOW), constitute the entire agreement regarding the Site/Services. If any provision is unenforceable, the remainder remains in effect. Our failure to enforce any provision is not a waiver. We are not liable for delays or failures caused by events beyond our reasonable control (force majeure).
 

25) Contact

McArthur Executive Development
3055 NW Yeon Avenue, Suite 10M, Portland, OR 97210, USA
Email: patrick@mcarthurexecutivedevelopment.com